MeritNova Privacy Policy
Effective Date: May 1st 2026
MeritNova (“MeritNova,” “we,” “our,” or “us”) values and protects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, applications, and SMS messaging programs.
1. Information We Collect
We may collect personal and business information you voluntarily provide, including:
- Name
- Phone number
- Email address
- Business name
- Funding application details
- Financial documents or related business information
- Communication preferences
We may also collect technical information such as browser type, device information, and website usage data for security and service improvement purposes.
2. How We Use Your Information
Your informatMeritNova Privacy Policyion may be used solely for legitimate business purposes, including:
- Responding to inquiries
- Evaluating funding requests
- Customer service and support
- Sending transactional or informational SMS/email communications
- Account verification
- Compliance with legal requirements
- Improving our services
3. No Sale, Sharing, or Transfer of Consumer Data
MeritNova does not sell, share, rent, transfer, disclose, or otherwise distribute your personal information, phone number, SMS consent, or opt-in data to any third parties, affiliates, partners, or outside organizations for marketing, promotional, or commercial purposes.
SMS opt-in consent and phone numbers collected for SMS communications are strictly used only for MeritNova communications and are never shared or sold under any circumstances.
Your consent to receive text messages from MeritNova is exclusive to MeritNova and cannot be transferred to any other party.
4. SMS Messaging Privacy
By opting into our SMS program, you agree to receive messages related only to MeritNova services, such as:
- Application updates
- Customer support communications
- Appointment reminders
- Important account notifications
SMS consent is not shared with third parties or affiliates for marketing purposes.
You may opt out at any time by replying STOP. For assistance, reply HELP.
5. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, or alteration.
6. Third-Party Service Providers
We may use secure service providers (such as website hosting, CRM platforms, or telecommunications providers) solely to support our operations. These providers may only access information as necessary to perform services on our behalf and may not sell, share, or use your information for independent purposes.
7. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve functionality, security, and user experience. These technologies do not permit the sale or sharing of your personal information.
8. Your Rights
You may contact us to:
- Request access to your personal data
- Update or correct your information
- Request deletion where legally permitted
- Withdraw communication consent
9. Policy Changes
We may update this Privacy Policy periodically to reflect legal, operational, or regulatory changes. Updates will be posted with a revised effective date.
10. Contact Information
For urgent support inquiries, please contact:
MeritNova
Email: help@meritnova.com
Office: 515 Congress Ave Ste 2250, Austin, Texas 78701
Compliance Statement
MeritNova maintains strict privacy standards and fully prohibits the sale, sharing, or transfer of consumer personal information, including SMS consent and opt-in data, to any third party, affiliate, or partner.